Bilingual Portuguese/English Remote Customer Service & Sales

  • North Carolina, USA
  • Full-Time
  • Remote

Job Description:

Location: 100% Remote – U.S.
Contract Rate: $12.00/hour
Position Type: 1099 Independent Contractor
Language: Fluent Portuguese & English REQUIRED

We are hiring bilingual Portuguese/English independent contractors to provide remote customer service and sales support within the travel and vacation industry.

What You'll Do

  • Handle inbound customer service and sales calls.
  • Assist members with vacation and resort requests.
  • Offer alternative vacation options when requested locations are unavailable.
  • Explain and sell membership packages and services.
  • Resolve customer concerns and provide first-call resolution.
  • Deliver professional, friendly customer service.

Requirements

  • Must speak English and Portuguese fluently.
  • Customer service, call center, travel, hospitality, or sales experience preferred.
  • Strong communication and problem-solving skills.
  • Comfortable working in a sales-focused environment.
  • Own computer equipment and reliable high-speed internet.
  • Must complete a background check and photo ID verification.
  • Must complete the required registration, assessment, and certification process.

Schedule

Service hours are Monday–Friday, 9:00 AM–11:00 PM ET and Saturday, 10:00 AM–8:00 PM ET. A minimum of 4 hours is required on Saturday and/or Monday.

This is a 1099 independent contractor opportunity, not a W-2 employment position.