Community Growth & Operations Manager
Job Description:
Help build and grow a thriving online learning and membership community.
We are seeking an experienced Community & Platform Operator to oversee the day-to-day operations of our online membership platform while creating an exceptional member experience. This role is ideal for someone who combines community building, systems thinking, and operational excellence.
Key Responsibilities:
- Manage and grow an online membership community.
- Create onboarding, engagement, retention, and member lifecycle experiences.
- Build systems, automations, and workflows that support scalable community operations.
- Monitor member engagement and continuously improve the community experience.
- Partner with leadership to bring educational content and community initiatives to life.
Qualifications:
- Experience managing online membership communities or learning platforms.
- Hands-on experience with platforms such as Circle, Kajabi, Skool, Mighty Networks, or similar.
- Strong operational, project management, and communication skills.
- Experience with community growth, engagement, and retention.
- Ability to work independently in a remote environment.